Common Questions

No. Browsing, posting a request and receiving quotes are all free. You only ever pay for lessons — and your first order is always a single paid trial lesson, never a package.

You pay for the trial lesson when you confirm it. After that, billing is monthly: the month’s fees are held safely by Learn Now and released to your tutor only after each lesson actually happens — you have 48 hours after every lesson to raise a problem.

If the trial lesson tells you no — you pay for that one lesson and nothing more, with no cancellation charge. Match with another tutor whenever you’re ready; matching never costs anything.

If a new class misses its minimum by the deadline, it doesn’t start and every family is refunded 100% in cash, automatically — every cent.

Tutor profiles show what tutors themselves provide — we encourage transcripts and certificates. Tutors can also apply for the ✓ Verified badge, where our team personally reviews their qualification documents. Your real protection is built into how Learn Now works: every engagement starts with a single trial lesson, and reviews come only from completed lessons. Ranking runs on reviews — never on pay.

Each lesson’s fee releases after you mark it completed and the 48-hour window passes, then goes to your bank automatically. Money released to you is never clawed back.

Yes — you choose exactly which days are bookable when you list your room, and you can pause the listing any time.